Basic: You should try to NEVER sell this plan. Great example to give a site owner is “Imagine you’re paying for security to patrol your neighborhood, they drive by and see someone breaking in to your house, and instead of stopping the intruder they send you an email letting you know it happened.
Professional: This tier is a good fit for someone who has a website with NO Database or HTML. This will run the daily scan for Malware and automatically remove 97% of known malware with the SMART scan tool. This does not protect the Database, so sites using WordPress, Joomla, etc. will not be fully secure.
Premium: You should ALWAYS start with this plan, and it is the recommended option for any website using a database. This tier will Automatically remove Malware, but also will scan for SQL Injections, so it is perfect for CMS like WordPress, Joomla, Drupal, etc.
If the SiteLock software is unable to remove the malware, there will be an icon to reach out to SiteLock support and they charge a one time cleaning fee of around $300, or a 3 month period of unlimited cleanings for about $75 a month.